Online Brochure - testing
for Hong Kong-originating flights



Prepare for the unexpected with TravelEase
We value your entire travel experience - even after you've reached your destination. From lost passports to sprained ankles, unpleasant surprises - big or small - can ruin your trip. Travel insurance helps you prepare for these unexpected events.

Now, with our partnership with AIG Insurance Hong Kong Limited ("AIG Hong Kong")*, Hong Kong Airlines make comprehensive travel insurance easily available to you with online quote and activation as you make your hongkongairlines.com flight booking!

TravelEase Travel Insurance is tailor-made to Hong Kong Airlines passengers and designed to meet your specific needs. Key features include:

  1. One-click online purchase when you make your online flight booking
  2. Affordable premiums with reliable coverage
  3. Underwritten by one of the world's largest travel insurance service provider
  4. Immediate confirmation of insurance purchase via e-mail

If you have any questions, please visit our FAQ Page.

* TravelEase is underwritten by AIG Insurance Hong Kong Limited (AIG Hong Kong). If you have any questions or need any advice about this travel insurance plan, please contact AIG Hong Kong at (852) 3666 7025 (Open Monday-Friday from 9 a.m. to 5:30 p.m. Hong Kong time).



Comprehensive Benefits
TravelEase offers these outstanding benefits* and features:
*This on-line brochure only provides a brief introduction of the benefits under TravelEase. Please refer to the policy wording for exact terms and conditions and details of exclusions. All of the following benefits are subject to the terms and conditions of this insurance policy. In case of any discrepancy between the English and Chinese versions, the English version shall always prevail.

Emergency Medical Expenses & Assistance Benefits
If you're traveling round-trip, TravelEase covers medical bills if you get sick or encounter an accident while traveling abroad.

✔  Maximum benefits up to HK$800,000.

✔  Cash payments of up to HK$250 per day through the Overseas Hospital Cash Benefit.

✔  Over Evacuation & Repatriation Benefits help you get back home to your loved ones in case something happens to you on your trip.


Personal Accident Benefit
This benefit will provide a lump sum cash payment to your loved ones if you suffer a fatal accident during your trip.

✔  Maximum benefits up to HK$800,000.

✔  Free coverage for infant with maximum benefits up to HK$30,000.


Travel Inconvenience Benefits
TravelSmart offers a wide range of travel inconvenience benefits including:

✔  Flight Delay - covers you for re-timed Hong Kong Airlines flights by compensating you financially for the time you spend on waiting.

✔  Baggage Delay - covers the expenses for the emergency purchase of essential items when your baggage is delayed due to temporary deprivation.

✔  Delay Trip Cancellation & Curtailment - covers the non-refundable Hong Kong Airlines air ticket and accomodation fare if you have to cancel or cut your trip short due to insurable perils like death of a family member or serious injury.

✔  Baggage & Personal Effects - covers the loss of or damage to your luggage caused by theft or an attempted theft while you are traveling overseas.



24-hr Emergency Medical Assistance
TravelEase provides you round-the-clock assistance for medical emergencies under the Round-trip Plan. You may reach our emergency assistance hotline +852 3516 8699 for support, including:

✔ Travel documents lost assistance. (E.g. Passports and entry visas.)

✔ Baggage lost assistance.

✔ Medical treatment recommendations.

✔ Claim documents assistance.

Benefit Table

Benefit One-wayReturn-trip APAC Plan 1Return-trip APAC Plan 2Return-trip WorldWide Plan 1Return-trip WorldWide Plan 2Return-trip Business Class Plan
Personal AccidentHK$500,000HK$500,000HK$500,000HK$500,000HK$800,000HK$800,000
Trip CancellationActual Air Ticket FareAir Ticket up to HK$10,000
Accomodation up to HK$1,000
Air Ticket up to HK$15,000
Accomodation up to HK$1,000
Air Ticket up to HK$15,000
Accomodation up to HK$2,000
Air Ticket up to HK$20,000
Accomodation up to HK$2,000
Air Ticket up to HK$20,000
Accomodation up to HK$2,000
Flight DelayHK$300 for each full 6 hours, Max up to HK$3,000HK$300 for each full 10 hours, Max up to HK$3,000HK$300 for each full 10 hours, Max up to HK$3,000HK$300 for each full 10 hours, Max up to HK$3,000HK$300 for each full 10 hours, Max up to HK$4,500HK$300 for each full 10 hours, Max up to HK$4,500
Baggage & Personal Effects - Sub-limit per articleHK$6,000
Sub-limit per article / pair / set of articles HK$2,000
HK$10,000
Sub-limit per article / pair / set of articles HK$2,000
HK$10,000
Sub-limit per article / pair / set of articles HK$2,000
HK$10,000
Sub-limit per article / pair / set of articles HK$2,000
HK$15,000
Sub-limit per article / pair / set of articles HK$2,000
HK$15,000
Sub-limit per article / pair / set of articles HK$2,000
Medical ExpensesN/AHK$800,000HK$800,000HK$800,000HK$1,200,000HK$1,200,000
Emergency Medical EvacuationN/AHK$800,000HK$1,000,000HK$1,000,000Actual costActual cost
Repatriation of RemainsN/AHK$800,000HK$1,000,000HK$1,000,000Actual costActual cost
Overseas Hospital CashN/AHK$250 per day, max up to HK$5,000HK$250 per day, max up to HK$5,000HK$500 per day, max up to HK$5,000HK$500 per day, max up to HK$8,000HK$500 per day, max up to HK$8,000
Trip InterruptionN/AAir Ticket up to HK$10,000
Accomodation up to HK$1,000
Air Ticket up to HK$15,000
Accomodation up to HK$1,000
Air Ticket up to HK$15,000
Accomodation up to HK$2,000
Air Ticket up to HK$20,000
Accomodation up to HK$2,000
Air Ticket up to HK$20,000
Accomodation up to HK$2,000
Baggage DelayN/AHK$1,000HK$2,000HK$2,000HK$2,000HK$2,000
Personal MoneyN/AHK$500HK$1,000HK$1,000HK$1,000HK$1,000
Loss of Travel DocumentsN/AHK$3,000HK$5,000HK$5,000HK$10,000HK$10,000
Personal LiabilityN/AHK$2,000,000HK$2,000,000HK$2,000,000HK$2,000,000HK$2,500,000
Compassionate VisitN/AN/AHK$5,000HK$8,000HK$8,000HK$8,000
Child GuardN/AN/AHK$5,000HK$8,000HK$8,000HK$8,000
Fraudulent Use of Credit CardN/AN/AHK$2,000HK$2,000HK$3,000HK$3,000
Accident while in a Common CarrierN/AN/AHK$5,000HK$500,000HK$800,000HK$800,000
Emergency Telephone Charges and Internet useN/AN/AHK$400HK$600HK$600HK$600
TravelEase is underwritten by AIG Insurance Hong Kong Limited (AIG Hong Kong).
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