|
Online Brochure
for Hong Kong-originating flights
Prepare for the unexpected with TravelEase
We value your entire travel experience - even after you've reached your destination. From lost passports to sprained ankles, unpleasant surprises - big or small - can ruin your trip. Travel insurance helps you prepare for these unexpected events.
Now, with our partnership with AIG Insurance Hong Kong Limited ("AIG Hong Kong")*, Hong Kong Airlines makes comprehensive travel insurance easily available to you with online quote and activation as you make your hongkongairlines.com flight booking!
TravelEase Travel Insurance is tailor-made to Hong Kong Airlines passengers and is designed to meet your specific needs. Key features include:
1. One-click online purchase when you make your online flight booking
2. Affordable premiums with reliable coverage
3. Underwritten by one of the world's largest travel insurance service provider
4. Immediate confirmation of insurance purchase via e-mail
If you have any questions, please visit our FAQ Page.
Comprehensive Benefits
TravelEase offers these outstanding benefits* and features:
*This on-line brochure only provides a brief introduction of the benefits under TravelEase. Please refer to the policy wording for the full terms, conditions and exclusions that apply. All of the following benefits are subject to the terms and conditions of this insurance policy. In case of any discrepancy between the English and Chinese versions, the English version shall always prevail.
Emergency Medical Expenses & Assistance Benefits
If you're traveling round-trip, TravelEase covers medical bills if you get sick or encounter an accident while traveling abroad.
|
| ✔ | Maximum benefits up to HK$800,000.
|
| ✔ | Cash payments of up to HK$250 per day through the Overseas Hospital Cash Benefit.
|
| ✔ | Over Evacuation & Repatriation Benefits help you get back home in case something happens to you on your trip.
|
|
Personal Accident Benefit
This benefit will provide a lump sum cash payment if you suffer a fatal accident during your trip.
|
✔ Maximum benefits up to HK$800,000.
✔ Coverage for Accompanying Infant under the age of 2 years old at no additional charge with maximum benefits up to HK$30,000.
|
COVID-19 Benefits
TravelEase provides COVID-19 cover including:
|
| ✔ | Up to HK$800,000 for Overseas Medical Expenses & Emergency Evacuation
|
| ✔ | Up to HK$20,000 for Journey Cancellation, Postponement and Curtailment, as a result of the Insured Person or the Insured Person's Immediate Family Member being diagnosed with COVID-19.
|
| ✔ | Up to HK$500 daily cash allowance for Quarantine at Destination, capped at 14 consecutive days, if the insured person has a confirmed and documented diagnosis for COVID-19 and unexpectedly placed into mandatory quarantine outside Hong Kong.
|
|
Travel Inconvenience Benefits
TravelSmart offers a wide range of travel inconvenience benefits including:
|
| ✔ | Flight Delay - compensates you financially for the time you spend waiting if your Hong Kong Airlines flight is delayed for more than 10 hours for reasons including but not limited to if the delay is caused directly by natural disaster or equipment failure of the Common Carrier.
|
| ✔ | Baggage Delay - covers the actual expenses for the emergency purchase of essential items if your baggage is misdirected for more than 10 hours.
|
| ✔ | Trip Cancellation & Curtailment - covers the non-refundable Hong Kong Airlines air ticket and accommodation fare if you have to cancel or cut your trip short due to insurable perils such as death of an Immediate Family Member or Serious Injury.
|
| ✔ | Baggage & Personal Effects - covers the loss of or damage to your luggage caused by theft or an attempted theft while you are traveling overseas.
|
|
*Please see the policy wording for the full terms, conditions and exclusions that apply.
24-hr Emergency Medical Assistance
TravelEase provides you round-the-clock assistance for medical emergencies under the Round-trip Plan. You may reach our emergency assistance hotline +852 3516 8699 for support, including:
|
✔ Assistance to help travel documents like your passport or entry visa if yours are lost or stolen
✔ Assistance if your baggage is lost or stolen
✔ Medical treatment consultations.
✔ Claims assistance.
|
Benefit Table
| Benefit |
One-way |
Return-trip APAC Plan 1 |
Return-trip APAC Plan 2 |
Return-trip WorldWide Plan 1 |
Return-trip WorldWide Plan 2 |
Return-trip Business Class Plan |
| Personal Accident |
HK$500,000 |
HK$500,000 |
HK$500,000 |
HK$500,000 |
HK$800,000 |
HK$800,000 |
| Trip Cancellation |
Actual Air Ticket Fare |
Air Ticket up to HK$10,000
Accomodation up to HK$1,000 |
Air Ticket up to HK$15,000
Accomodation up to HK$1,000 |
Air Ticket up to HK$15,000
Accomodation up to HK$2,000 |
Air Ticket up to HK$20,000
Accomodation up to HK$2,000 |
Air Ticket up to HK$20,000
Accomodation up to HK$2,000 |
| Flight Delay |
HK$300 for each full 6 hours, Max up to HK$3,000 |
HK$300 for each full 10 hours, Max up to HK$3,000 |
HK$300 for each full 10 hours, Max up to HK$3,000 |
HK$300 for each full 10 hours, Max up to HK$3,000 |
HK$300 for each full 10 hours, Max up to HK$4,500 |
HK$300 for each full 10 hours, Max up to HK$4,500 |
| Baggage & Personal Effects - Sub-limit per article |
HK$6,000
Sub-limit per article / pair / set of articles HK$2,000 |
HK$10,000
Sub-limit per article / pair / set of articles HK$2,000 |
HK$10,000
Sub-limit per article / pair / set of articles HK$2,000 |
HK$10,000
Sub-limit per article / pair / set of articles HK$2,000 |
HK$15,000
Sub-limit per article / pair / set of articles HK$2,000 |
HK$15,000
Sub-limit per article / pair / set of articles HK$2,000 |
| Medical Expenses |
N/A |
HK$800,000 |
HK$800,000 |
HK$800,000 |
HK$1,200,000 |
HK$1,200,000 |
| Emergency Medical Evacuation |
N/A |
HK$800,000 |
HK$1,000,000 |
HK$1,000,000 |
Actual cost |
Actual cost |
| Repatriation of Remains |
N/A |
HK$800,000 |
HK$1,000,000 |
HK$1,000,000 |
Actual cost |
Actual cost |
| Overseas Hospital Cash |
N/A |
HK$250 per day, max up to HK$5,000 |
HK$250 per day, max up to HK$5,000 |
HK$500 per day, max up to HK$5,000 |
HK$500 per day, max up to HK$8,000 |
HK$500 per day, max up to HK$8,000 |
| Trip Interruption |
N/A |
Air Ticket up to HK$10,000
Accomodation up to HK$1,000 |
Air Ticket up to HK$15,000
Accomodation up to HK$1,000 |
Air Ticket up to HK$15,000
Accomodation up to HK$2,000 |
Air Ticket up to HK$20,000
Accomodation up to HK$2,000 |
Air Ticket up to HK$20,000
Accomodation up to HK$2,000 |
| Baggage Delay |
N/A |
HK$1,000 |
HK$2,000 |
HK$2,000 |
HK$2,000 |
HK$2,000 |
| Personal Money |
N/A |
HK$500 |
HK$1,000 |
HK$1,000 |
HK$1,000 |
HK$1,000 |
| Loss of Travel Documents |
N/A |
HK$3,000 |
HK$5,000 |
HK$5,000 |
HK$10,000 |
HK$10,000 |
| Personal Liability |
N/A |
HK$2,000,000 |
HK$2,000,000 |
HK$2,000,000 |
HK$2,000,000 |
HK$2,500,000 |
| Compassionate Visit |
N/A |
N/A |
HK$5,000 |
HK$8,000 |
HK$8,000 |
HK$8,000 |
| Child Guard |
N/A |
N/A |
HK$5,000 |
HK$8,000 |
HK$8,000 |
HK$8,000 |
| Fraudulent Use of Credit Card |
N/A |
N/A |
HK$2,000 |
HK$2,000 |
HK$3,000 |
HK$3,000 |
| Accident while in a Common Carrier |
N/A |
N/A |
HK$5,000 |
HK$500,000 |
HK$800,000 |
HK$800,000 |
| Emergency Telephone Charges and Internet use |
N/A |
N/A |
HK$400 |
HK$600 |
HK$600 |
HK$600 |
Benefit Table for COVID-19
| Benefit |
|
Return-trip APAC Plan 1 |
Return-trip APAC Plan 2 |
Return-trip WorldWide Plan 1 |
Return-trip WorldWide Plan 2 |
Return-trip Business Class Plan |
Medical Expenses & Emergency Medical Evacuation & Repatriation of Remains
*Medical Expenses & Emergency Medical Evacuation & Repatriation of Remains if you have a confirmed and documented diagnosis for COVID-19 while traveling internationally
|
|
HK$800,000 |
HK$800,000 |
HK$800,000 |
HK$800,000 |
HK$800,000 |
Journey Cancellation & Postponement
*for non-refundable travel and or accommodation expenses if you or your immediate family member has a confirmed and documented diagnosis for COVID-19 before your scheduled trip departure date.
|
|
HK$10,000
accomodation sub-limit: HK$1,000
|
HK$15,000
accomodation sub-limit: HK$1,000
|
HK$15,000
accomodation sub-limit: HK$2,000
|
HK$20,000
accomodation sub-limit: HK$2,000
|
HK$20,000
accomodation sub-limit: HK$2,000
|
Journey Curtailment
*for non-refundable trip costs and additional travel costs to return to Hong Kong if you or your immediate family member has a confirmed and documented diagnosis for COVID-19 while traveling internationally
|
Out-of-country COVID-19 Diagnosis Quarantine Allowance
*for accommodation, meals and other expenses directly related to quarantine if you have a confirmed and documented diagnosis for COVID-19 and are unexpectedly quarantined outside Hong Kong. |
|
HK$500/day
up to 14 consecutive days
|
HK$500/day
up to 14 consecutive days
|
HK$500/day
up to 14 consecutive days
|
HK$500/day
up to 14 consecutive days
|
HK$500/day
up to 14 consecutive days
|
For a detailed summary of what is covered and not covered for COVID-19, please read the details here .
|
|
|
|
